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Have a question ? We're here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Why Solo Miners USA?
We provide competitive pricing, U.S. based customer support with engineer access, U.S. based shipping 🇺🇸, and a 6-month limited warranty. Not all miners are made equally, that's why we source from a proven manufacturer with extensive industry experience and strict quality standards. Every item is rigorously tested before leaving the factory.
What if there's an item I'm interested in buying that you don't have listed on your website?
We can special order just about anything! Please fill out a special order form here to get a quote.
Do you ship overseas?
Unfortunately, we do not offer shipping overseas at this time.
Do I need to setup an account to place an order?
No, you don't need to set up an account to place an order. However creating an account allows you to store your shipping information, and see order history. Additional features will be added to the account page in the near future.
How long will it take to get my orders?
All orders will ship same business day, as long as the order is placed by 12:00pm CST. Standard shipping will be delivered within 1-5 business days depending on location.
What is your return policy?
We offer a 14 day return policy. If you believe you received a defective item, please contact us. To view our return policy, click here
Any questions?
You can contact us through our contact page! We will be happy to assist you.